Privacy Policy

Effective Date: 06-03-2025

Last Updated: 06-03-2025

Welcome to E- LUXURY BOOKING P.C. ("Company," "we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our web application (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following personal data when you use our Service:

• Personal Identification Information: Name, email address, and phone number.
• Location Data: Your location (if you grant permission).
• Booking Information: Details about your restaurant reservations.

2. How We Use Your Information

We use the collected data to:

• Facilitate and manage restaurant reservations.
• Share your contact details (name, email, and phone number) with the venue you book with.
• Improve and personalize your experience.
• Provide customer support and respond to inquiries.
• Ensure compliance with legal obligations.

3. Sharing of Information

Your personal data is shared only in the following cases:

• With Restaurants/Venues: When you make a booking, your name, phone number, and email are shared with the venue to manage the reservation.
• With Service Providers: We may use third-party services (e.g., hosting providers) to help operate our Service.
• Legal Compliance: We may disclose your information if required by law or to protect our rights.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

5. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data under certain circumstances.
• Objection & Restriction: Object to the processing of your data or request restrictions on how we process it.
• Data Portability: Request a copy of your data in a structured format.

To exercise these rights, contact us at info@eluxurybooking.com .

6. Use of Google Ads

We use Google Ads to promote our services and measure the effectiveness of our advertising campaigns. Google Ads may use cookies and similar technologies to collect information about your interactions with our website and with our advertisements on other sites. This data may include your IP address, device information, browser type, and pages visited.

The information collected through Google Ads helps us understand which advertisements and keywords are most effective and allows us to display targeted advertising to users who have previously shown interest in our services (“remarketing”).

6.1 Data Controller and Data Sharing

The data controller is E- LUXURY BOOKING P.C., established in Greece. As part of the Google Ads service, certain personal data may be transferred to Google Ireland Limited (for EU users) and Google LLC in the United States. Google participates in the EU–U.S. Data Privacy Framework, which provides safeguards for international data transfers.

You can find more information about Google’s data processing in Google’s Privacy Policy and in Google’s Terms for Data Processing.

6.2 Legal Basis for Processing

The legal basis for processing data in connection with Google Ads is your consent under Article 6(1)(a) GDPR. You are not obliged to give consent, and your use of our website is not dependent on doing so.

6.3 Withdrawal of Consent

You may withdraw your consent at any time by adjusting your cookie preferences using the “Cookie Preferences” link available on our website. If you withdraw your consent, this will not affect the lawfulness of processing based on consent before its withdrawal.

6.4 Retention Period

Data collected via Google Ads cookies is retained according to Google’s standard retention periods, which you can review in Google’s retention policy.

7. Security Measures

We implement security measures to protect your data, including the use of HTTPS encryption to secure data transmission and other industry-standard safeguards to prevent unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal data from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

E- LUXURY BOOKING P.C.
K. Palaiologou 6, Rhodes Greece 85133
Email:info@eluxurybooking.com
Phone: +30 2241 133632